Tag: kindness

business

Pathos

I have a hard time being pandered to. After years of working in technical support, where one is daily faced with an onslaught of frustrated people looking to get their problems solved, I’ve learned that all the things we teach customer service agents and other phone people is largely fluff. Our best years at the …

presence

Presence, No Guru, Part 2

Now that I’ve excoriated Eckhart Tolle, I suppose I should flip the script and talk about the right way to do presence. For me, that began with Thomas Sterner. A few years ago, I was reading whatever self-help books I could find. I hit all the big names at the time that I could find. …

purpose

Purpose, Fiery, Frozen

I envy people who have a purpose that so consumes them that they are willing to burn their worlds down to achieve it. I’m a little afraid of them as well, to be honest. I feel, inside of me, a burning angst to get out and fulfill my dreams, but somehow, somewhere between the fire …